Shipping policy

SHIPPING POLICY

At RAJIRU, we aim to make sure your order reaches you safely and on time.

ORDER PROCESSING

Orders are processed after successful payment confirmation. Orders are usually prepared for dispatch within the processing timeframe communicated at checkout.

Once your order has been dispatched, you may receive shipping or tracking information by email or other contact details provided during checkout.

SHIPPING CHARGES

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

DELIVERY

Delivery times may vary depending on your location, courier service, weather conditions, holidays, and other circumstances beyond our control.

The estimated delivery timeframe shown at checkout or communicated after dispatch should be considered an estimate and not a guaranteed delivery date.

TRACKING

Where tracking is available, tracking details will be shared with you after your order has been dispatched.

DELIVERY DELAYS

RAJIRU is not responsible for delays caused by courier partners, incorrect or incomplete shipping addresses, natural events, strikes, public holidays, or other circumstances beyond our reasonable control.

If your order appears to be delayed or has not arrived within the expected timeframe, please contact us and we will assist you in checking the shipment status.

INCORRECT SHIPPING ADDRESS

Please make sure that your shipping address, phone number, and other delivery information are correct before placing your order.

If an order is returned to us because of an incorrect or incomplete address or because the recipient was unavailable to receive the shipment, additional shipping charges may apply for re-delivery.

DAMAGED PACKAGES

If your package appears damaged at the time of delivery, please take photographs of the package and product and contact us as soon as possible.

For damaged, defective, or incorrect products, please refer to our Return & Refund Policy.

CONTACT US

If you have any questions about shipping or your order, please contact us at:

RAJIRU
Majhergram, Purba Barddhaman,
West Bengal – 713422, India
Phone: 8479805456
Email: email-support@rajiru.in